Utility Billing

Department Contact

  • phone

    830-569-3867

  • mail

  • phone-alt

Utility Billing 

Online Payments

The City of Pleasanton accepts online payments using a debit or credit card. Please note that there is a
$ 1.25  Convenience Fee that will be charged when paying through the online portal. 

  • 10% penalty if not paid by 5:00 p.m. on the 10th of each month.
  • Payment must be made by 5:00 p.m. on the 25th of each month to avoid disconnection of services.

Starting Service 


New Water Rates
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Pleasanton City Council Approved Ordinance No. 20-1250 on the 6th day of August, 2020. 
This ordinance shall become effective October 1, 2020.