Utility Billing
Effective April 1st, no new water service applications will be accepted after 4:30 p.m.
The City of Pleasanton accepts online payments using a debit or credit card. Please note that there is a
$ 1.25 Convenience Fee that will be charged when paying through the online portal.
- 10% penalty if not paid by 5:00 p.m. on the 10th of each month.
- Payment must be made by 5:00 p.m. on the 25th of each month to avoid disconnection of services.
Starting Service
New Water Rates
Pleasanton City Council Approved Ordinance No. 20-1250 on the 6th day of August, 2020.
This ordinance shall become effective October 1, 2020.
City of Pleasanton Consumers Confidence Report 2021