Utility Billing

Utility Billing: Elena Garcia

  • phone

    830-569-3867 ext.218

  • mail


  • phone-alt

    830-569-3867 ext. 217

Recycling Tips
Utility Billing

Effective April 1st, no new water service applications will be accepted after 4:30 p.m. 

Online Payments

The City of Pleasanton accepts online payments using a debit or credit card. Please note that there is a
$ 1.25  Convenience Fee that will be charged when paying through the online portal. 

  • 10% penalty if not paid by 5:00 p.m. on the 10th of each month.
  • Payment must be made by 5:00 p.m. on the 25th of each month to avoid disconnection of services.

Starting Service 

New Water Rates
Pleasanton City Council Approved Ordinance No. 20-1250 on the 6th day of August, 2020. 
This ordinance shall become effective October 1, 2020.

City of Pleasanton Consumers Confidence Report 2021